Privacy Policy

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: SSL/TLS encryption for data in transit and AES encryption for data at rest
• Secure Servers: Data stored on secure, password-protected servers
• Access Controls: Restricted access to personal information based on job responsibilities
• Regular Updates: Regular security patches and software updates
• Authentication: Multi-factor authentication for accounts
• Security Audits: Regular security assessments and penetration testing
• Employee Training: Training for employees on data protection and privacy practices

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

We use cookies and similar tracking technologies to enhance your experience on our website and applications. Cookies are small text files stored on your device.

Our mobile applications (available on iOS via Apple App Store and Android via Google Play Store) may collect additional information specific to mobile devices:

• Device Identifiers: Unique identifiers (IDFA, Android Advertising ID) for advertising purposes
• Location Services: Precise location data (with your permission) for location-based features
• Camera and Photo Library: Access to camera and media library (with permission) for uploading photos
• Contacts and Calendar: Access to contacts and calendar (with permission) for enhanced functionality
• Push Notifications: Permission to send push notifications about updates and messages
• Analytics: App usage, crash reports, and performance data

You can manage app permissions through your device settings. Both iOS and Android allow you to grant or revoke permissions for specific features at any time.

Our website and applications may contain links to third-party websites and services that are not operated by Groooh. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party services before providing your personal information or using their services. By clicking on third-party links, you acknowledge that you understand and agree to their terms and privacy policies.

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request access to your personal information and receive a copy of the data we hold about you.
• Right to Rectification: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal information (subject to legal obligations).
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format.
• Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.
• Right to Opt-Out: You can opt out of personalized advertising and certain data collection practices.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your requests within the timeframe required by applicable law.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the context of processing and our legal obligations:

• Account Information: Retained for the duration of your account and for 2 years after account termination
• Transaction Information: Retained for 7 years for tax and legal compliance
• Marketing Communications: Retained until you opt-out
• Analytics Data: Generally retained for 26 months
• Log Files: Typically retained for 90 days

When information is no longer needed, we securely delete or anonymize it in accordance with data protection regulations.

Our website and applications are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's use of our services.

Parents or guardians who believe their child has provided information to us should contact us immediately using the information in Section 11.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data handling practices, please contact us:

We will respond to your inquiry within 30 days or as required by applicable law.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this Privacy Policy and posting the updated policy on our website.

For significant changes, we may provide additional notice, such as sending you an email notification or displaying a prominent notice on our website.

Your continued use of our website and applications following the posting of revised Privacy Policy means that you accept and agree to the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.